Refund and Delivery Policy
Last updated October 2026.
We no longer sell respirators, masks, filters or cartridges.
Our shop now sells only instant-download PDF guides. There is no shipping and no pickup for new purchases. Part 1 below covers the guides. Part 2 applies to historical physical orders only, placed before the respirator shop closed in October 2026.
Part 1: Digital guides
Digital delivery (guides only)
Every guide is a downloadable PDF. There is no physical shipment, no shipping cost and no delivery wait. As soon as your payment is approved you are returned to a secure confirmation page with an immediate download link, and a receipt is emailed to the address you used at checkout. Downloads stay available from that confirmation link, and we will resend your file any time you ask.
30 day refund window for guides
If a guide is not what you expected, email Ariel@advantageabatement.com or call (720) 324-1577 within 30 days of purchase and we will refund the full purchase price. No return shipment is required because the product is digital, and you do not need to explain your reason. Refunds are issued to the original payment method within 5 to 10 business days, depending on your bank.
Failed or duplicate charges
If a payment is charged twice, or you were charged but never received a download, contact us with the order date and the last four digits of the card. We reverse duplicate and unfulfilled charges in full, usually the same business day.
Cancellations
Guide purchases are single one-time payments. There is no subscription, no recurring billing and nothing to cancel. Abatement service work quoted by our crew is handled under a separate written contract and is not covered by this policy.
Part 2: Historical physical orders only
These terms apply only to respirator, filter and cartridge orders placed before the shop closed in October 2026. Physical products can no longer be purchased.
Shipping and pickup (past orders)
- Flat shipping was $20 to Colorado addresses and $50 to the other 49 US states. No shipping to US territories or outside the US.
- Order cutoff 2:00 PM Mountain Time. Handling 1 to 3 business days (Monday to Friday, excluding holidays). Transit 3 to 7 business days in the contiguous US, 7 to 14 business days to Alaska and Hawaii. Estimates, not guarantees.
- Pickup orders are collected at 8200 E Pacific Pl. Unit 306, Denver, CO 80231, usually ready within 1 to 3 business days. Wait for our ready-for-pickup notice, then arrange a collection time by phone or email.
Returns (past orders)
- Request a return within 30 calendar days of delivery or pickup.
- Items must be unused, unopened, undamaged and in their original packaging.
- No restocking fee.
- No direct exchanges. Eligible unopened items can be returned for a refund.
- For change-of-mind returns, you pay return shipping. If an item arrives damaged, defective or wrong, we cover return shipping.
- Original outbound shipping is nonrefundable unless the return is due to our error.
- Contact us at Ariel@advantageabatement.com or (720) 324-1577 for return instructions before sending anything back.
Refunds (past orders)
Approved refunds go to the original payment method within 5 to 10 calendar days after we receive and inspect the returned item. Full details are also on our Shipping, Pickup and Returns page.
Prices and payment
All prices are shown in United States dollars. Guide prices are the amounts shown at checkout. The 8% sales tax (shipping untaxed) applied only to historical physical orders. Payments are processed by Square on an encrypted, PCI compliant hosted checkout page. We never see or store your full card number.
Secure checkout processed by Square. We never see or store your card details.
How to reach us
Advantage Environmental Abatement, LLC
8200 E Pacific Pl. Unit 306, Denver, CO 80231
(720) 324-1577
Ariel@advantageabatement.com
Mon–Sun 8:00 AM – 8:00 PM
See also our Terms of Service and Privacy Policy.