Refund and Delivery Policy
Last updated August 2026. Applies to every digital guide sold on this website.
Digital delivery, no shipping
Every guide is a downloadable PDF. There is no physical shipment, no shipping cost and no delivery wait. As soon as your payment is approved you are returned to a secure confirmation page with an immediate download link, and a receipt is emailed to the address you used at checkout. Downloads stay available from that confirmation link, and we will resend your file any time you ask.
30 day refund window
If a guide is not what you expected, email Ariel@advantageabatement.com or call (720) 324-1577 within 30 days of purchase and we will refund the full purchase price. No return shipment is required because the product is digital, and you do not need to explain your reason. Refunds are issued to the original payment method within 5 to 10 business days, depending on your bank.
Failed or duplicate charges
If a payment is charged twice, or you were charged but never received a download, contact us with the order date and the last four digits of the card. We reverse duplicate and unfulfilled charges in full, usually the same business day.
Cancellations
Guide purchases are single one-time payments. There is no subscription, no recurring billing and nothing to cancel. Abatement service work quoted by our crew is handled under a separate written contract and is not covered by this policy.
Prices and payment
All prices are shown in United States dollars and include any applicable tax at checkout. Payments are processed by Square on an encrypted, PCI compliant hosted checkout page. We never see or store your full card number.
Secure checkout processed by Square. We never see or store your card details.
How to reach us
Advantage Environmental Abatement, LLC
8200 E Pacific Pl. Unit 306, Denver, CO 80231
(720) 324-1577
Ariel@advantageabatement.com
Mon–Sun 8:00 AM – 8:00 PM
See also our Terms of Service and Privacy Policy.